Do you delivery?
YES AUSTRALIA WIDE
Can you accommodate large Corporate/ Small Business boxes?
Absolutely, send us an email firstname.lastname@example.org with your request and contact details and we will get back to asap. We can customise your gifts with your company logo and much more.
Can you deliver to an apartment/unit/PO BOX?
Yes to Apartments & Units BUT if we buzz and no one is available to collect we will bring the box back with us. We can redeliver the order at a charge of 40% of the original order cost plus the additional delivery charge.
Unfortunately we can not deliver to PO Boxes we can only post
What happens if the Recipient isn't Home?
If the recipient is not home the box will be left in a safe spot if there is one. If there is no safe spot we will bring the box back with us. We can redeliver the order at a charge of 40% of the original order cost plus the additional delivery charge.
What happens if I got the wrong address?
Unfortunately if you give us the wrong address you will need to pay 50% of the cost of the box fee plus delivery again. If we cant deliver that same day you will need to pay full replacement value and the delivery fee again.
Do you deliver Same Day?
Perth we will try our best if you order before 8am and with in 20km of 6056
Rest of Australia will take up to 5-10 business days
PLEASE NOTE DUE TO COVID DELIVERIES ARE TAKING UP TO 3 WEEKS TO SOME LOCTIONS WITHIN AUSTRAILA
We will post your order within 1-2 business days.
We can offer express post at extra cost.
I want to cancel my order?
Orders that are already prepared or our for delivery cannot be refunded.
Orders can be cancelled within 3 days prior to the delivery date
Prior to the 2 days a cancellation of your order will incur a $30.00 administrative fee regardless of the value of the box.
If items are personalised you will be charged for the items
A cancellation notice must be placed in email to email@example.com
Are there nuts, eggs and gluten?
We can not guarantee that our products are free of these products.